Terms and Conditions - Infiniti

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Our Terms & Conditions

Last updated: October 25, 2025 Welcome to Audi & Infiniti Spare Parts. By accessing or purchasing from our website infinitiaudispareparts.com, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Audi & Infiniti Spare Parts. Throughout the site, the terms “we”, “us”, and “our” refer to the company.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

2. Products and Availability

We sell genuine and aftermarket spare parts designed specifically for Audi and Infiniti vehicles.
All products are subject to availability. If an item is out of stock after you place an order, we will notify you promptly and provide a suitable alternative or a full refund.

3. Pricing and Payment

All prices are listed in USD (or your local currency, where applicable).
Prices are subject to change without notice.
Payment must be made in full before your order is processed.
We accept secure payments through trusted gateways such as PayPal, credit/debit cards, and mobile money (where available).

We do not store or have access to your full payment details; transactions are processed through encrypted, PCI-compliant payment gateways.

4. Shipping and Delivery

We process and ship orders within 1–3 business days after confirmation.
Delivery times vary depending on location. You’ll receive a tracking number once your order is shipped.

We are not responsible for delays caused by customs clearance, weather, or courier issues.
Please ensure your shipping details are correct — we are not liable for losses due to incorrect addresses.

5. Returns and Refunds

If you receive an incorrect, defective, or damaged item, please contact us within 7 days of delivery for assistance.
Items must be unused, in original packaging, and accompanied by proof of purchase.

Some products (e.g., electrical or custom-ordered parts) may not be eligible for return unless faulty.
Refunds are processed to your original payment method after inspection and approval.

6. Warranty

Many of our parts come with a manufacturer’s warranty.
Warranty coverage applies only to defects in materials or workmanship under normal use.
Damage due to improper installation, modification, or misuse is not covered.

7. User Responsibilities

You agree not to use our site for any illegal purpose or to violate any laws in your jurisdiction.
You are responsible for ensuring the compatibility of purchased parts with your specific vehicle model before placing an order.

8. Limitation of Liability

While we strive to provide accurate product descriptions and reliable service, Audi & Infiniti Spare Parts shall not be liable for any indirect, incidental, or consequential damages resulting from use or misuse of our products or website.

9. Privacy and Data Protection

Your privacy is very important to us.
Please refer to our Privacy Policy page to learn how we collect, use, and protect your personal information.